😊 Shop With Confidence

At ALORA CLOSET, we want every purchase to bring a smile to your face. If you're not 100% satisfied with your order, we're here to make it right!

🔄 1. Our "No-Questions-Asked" 3-Day Exchange

If the size isn't quite right or the color doesn't suit you, don't worry! We offer a hassle-free exchange within 3 days of delivery.

• Condition: The outfit must be unworn, unwashed, with all original tags attached and in its original packaging.
• Sale & Clearance Items: Exchange is only available if there was a mistake from our end.

💰 2. When Do You Get a Full Refund?

We will gladly issue a 100% refund of the product value if:

• The product arrived damaged during transit.
• Our packing staff accidentally sent the wrong size, color, or design.

❌ 3. When Are Returns & Exchanges Not Possible?

Unfortunately, we cannot process returns or exchanges if:

• The request is made after 7 days of receiving your order.
• The product has been worn, washed, altered, contains perfume scent, or makeup stains.
• The product or its original packaging has been tampered with.

❤️ Thank You for Shopping With ALORA CLOSET

Your satisfaction is our priority. If you have any questions regarding returns or refunds, our customer support team is always happy to help.